Nespresso Atelier

Virtual opening of the flagship store in the city centre of Vienna

The virtual opening event of Nespresso’s new FLAGSHIP store in Vienna’s city centre presented us with a multitude of technical challenges. There was a lot to master on our event platform in order to bring this unique world of experience onto the virtual stage in a complex interplay between 360° videos, livestream and microevents.

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Our tasks

  • Individual campaigns and user journeys for application and registration including complete performance measurement.
  • Registration and participant management
  • Virtual experience based on 360° videos and livestreams
  • Detailed tracking and reporting options for the evaluation and optimisation of virtual event performance
  • Management and integration of target group-specific content
  • Networking sessions
  • Video rooms with interaction options for the individual videos
  • Interactive Q&A sessions
  • full compatibility and functionality on all devices despite complex interaction
  • individual and central control for the different user groups and individual users

The impressive result: more than 7,500 participants in the first week after the opening with more than 100,000 user interactions and an average user duration of around 40 minutes in a consistently excellent quality!